Returns and Refunds Policy

We want you to be completely satisfied with your Tramex product. If you are not completely satisfied you may return your product for a full refund or exchange within 30 days of purchase.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we will require a receipt or proof of purchase.

To arrange return shipping, please contact Tramex by email at [email protected] Return shipping cost will be the responsibility of the customer.

Your refund/exchange will be processed at the point of purchase once your returned product is received, inspected and approved for refund/exchange.